onexch 99 Terms & Conditions — Know Your Rights and Responsibilities

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "Player", "User") and onexch 99 ("we", "us", "the Platform") governing your access to and use of all services, games, features, and content available at onexch99.net.

By registering an account, accessing the onexch 99 Login portal, making a deposit, or placing any bet on the platform, you confirm that you have read these Terms in their entirety, that you fully understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.

onexch 99 reserves the right to update, modify, or replace any part of these Terms at any time. Material changes will be communicated to registered members via email or a notification banner on the platform. Continued use of onexch 99 after any change constitutes acceptance of the revised Terms.

To register and maintain an active account on onexch 99, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. This is a strict minimum and is non-negotiable. onexch 99 does not permit access to any person under the age of 18 under any circumstances.
• You must be a natural person (not a corporation, trust, partnership, or automated entity) accessing the platform for personal, recreational use only.
• You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be excluded from gaming services, either through onexch 99's own self-exclusion programme or through any applicable regulatory self-exclusion register.
• You must provide accurate, complete, and up-to-date registration information, including your full legal name, date of birth, email address, and a valid Pakistani mobile number.

onexch 99 reserves the right to request identity verification documents (including a valid national identity card, passport, or other government-issued identification) at any stage of the account lifecycle. Failure to provide requested documents within the specified timeframe may result in account suspension and the withholding of pending withdrawals until verification is completed.

Each player is permitted to hold one (1) account only on onexch 99. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and will result in the permanent closure of all accounts and the forfeiture of all balances held within them.

You are solely responsible for all activity conducted through your onexch 99 Login credentials. You must:

• Keep your password strictly confidential and never share it with any third party.
• Use a strong, unique password that is not shared with any other website or service.
• Notify us immediately at [email protected] if you suspect any unauthorised access to your account.
• Log out of your session on any shared or public device after each use.
• Enable 2-step verification through your account security settings as an additional safeguard.

Accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any funds held within it to any other person.

All financial transactions on onexch 99 are denominated in Pakistani Rupees (PKR). The platform accepts deposits and processes withdrawals via the following verified payment methods: Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, and MCB Bank.

Deposits:

• Minimum deposit amount: 500 PKR per transaction.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are generally credited to your onexch 99 PKR wallet within minutes of payment confirmation. Delays caused by the payment provider are outside onexch 99's control.
• onexch 99 does not charge any fees for deposits. However, your payment provider may apply their own transaction charges.

Withdrawals:

• Minimum withdrawal amount: 1,000 PKR per transaction.
• Withdrawals will only be processed to payment accounts verified as belonging to the registered account holder. Withdrawal to third-party accounts is not permitted.
• The average processing time for Easypaisa and JazzCash withdrawals is under 8 minutes once the withdrawal has been approved.
• onexch 99 reserves the right to request identity and payment verification documents before processing any withdrawal above 50,000 PKR.
• Withdrawals of any active bonus funds that have not met the applicable wagering requirements will not be processed until those requirements are fulfilled.

From time to time, onexch 99 offers bonuses, free spins, reload offers, cashback promotions, and Daily Rewards to eligible registered members. All such promotional offers are subject to specific terms and conditions that will be published alongside each promotion. In the event of any conflict between the general Terms set out here and the specific terms of a promotion, the specific promotion terms shall prevail.

General bonus rules applicable to all onexch 99 promotions include:

• Bonuses are available to players aged 18+ who have a verified onexch 99 account in good standing.
• Each bonus or promotion may only be claimed once per player, per household, per device, and per IP address, unless the specific promotion terms explicitly state otherwise.
• Wagering requirements must be met in full before any bonus-derived winnings may be withdrawn. The applicable wagering multiplier for each offer is specified in the individual promotion terms.
• onexch 99 reserves the right to void any bonus and reverse any associated winnings if there is evidence of bonus abuse, including but not limited to multi-accounting, matched betting with bonus funds, or any form of coordinated exploitation.
• Bonus funds are non-cashable until wagering requirements are met. Bonus balances cannot be transferred between accounts.
• onexch 99 may modify, suspend, or withdraw any promotion at any time without prior notice.

All games available on the onexch 99 platform — including slots, live dealer tables, Cockfighting, Jackpot Slots, Caishen Wins, and sports betting markets — are subject to the specific rules published for each game or market. Players are responsible for familiarising themselves with the applicable rules before placing a bet.

• All non-live casino games on onexch 99 operate using a certified Random Number Generator (RNG) that has been independently tested to ensure provably fair outcomes.
• Live dealer game outcomes are determined by physical game equipment operated in certified studios. onexch 99 has no control over individual live game outcomes.
• Sports betting odds are subject to change at any time before the bet is confirmed. The odds accepted at the time of bet placement are binding.
• onexch 99 reserves the right to void any bet that was placed as a result of a technical error, odds pricing error, or system malfunction. In such cases, the staked amount will be returned to the player's PKR wallet.
• Bets placed on HBL Pakistan Super League matches and all other sports markets are subject to the specific settlement rules published in the sports betting section of the platform.
• Minimum and maximum bet limits apply to all games and markets. These limits are displayed within each game or market interface.

The following activities are expressly prohibited on the onexch 99 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Creating more than one account (multi-accounting).
• Using automated software, bots, scripts, or any AI-assisted tools to place bets or interact with the platform in an automated manner.
• Engaging in collusion with other players to influence game outcomes or unfairly exploit bonus structures.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Exploiting software bugs, glitches, or technical errors to gain an advantage. Any winnings derived from such exploitation are void.
• Accessing or attempting to access another player's account without their explicit authorisation.
• Engaging in chargebacks or payment disputes in bad faith after receiving gaming services.
• Registering an account on behalf of or in the name of another person.
• Providing false, misleading, or fabricated identity or payment information during registration or verification.

onexch 99 is firmly committed to responsible gaming. We recognise that while the vast majority of our players enjoy gaming as a form of entertainment, a minority may experience difficulties managing their gambling behaviour. We take this seriously and provide the following tools and resources accessible to all registered members aged 18 and above:

• Deposit Limits: Set daily, weekly, or monthly PKR deposit limits on your account to control your spending.
• Session Time Reminders: Configure notifications to alert you when you have been active on the platform for a specified period.
• Reality Checks: Regular on-screen notifications displaying your net session activity.
• Cooling-Off Periods: Temporarily suspend your account for a defined period ranging from 24 hours to 6 months.
• Self-Exclusion: Permanently or indefinitely close your account and prevent re-registration. Self-exclusion requests are processed within 24 hours and are irrevocable for the duration of the exclusion period.

All responsible gaming tools are available directly from your account settings panel. If you are concerned about your own or someone else's gambling behaviour, please contact our support team immediately. If you feel you need professional help, please seek guidance from a qualified counselling service in your area.

onexch 99 will never market to a player who has self-excluded or applied a cooling-off period. These protections are absolute.

All content on the onexch 99 platform — including but not limited to the platform name, logo, game names, visual designs, software code, text, graphics, audio, video, and marketing materials — is the exclusive intellectual property of onexch 99 or its licensed content partners, and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, recreational gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any onexch 99 content without prior written authorisation.
• Reverse engineer, decompile, or attempt to extract the source code of any onexch 99 software.
• Create derivative works, frame the platform within another website, or mirror the platform's content on any other service.

Any unauthorised use of onexch 99 intellectual property will be treated as a breach of these Terms and may result in legal action.

The collection, storage, and processing of your personal data by onexch 99 is governed by our Privacy Policy, which forms an integral part of these Terms and is available at onexch99.net/privacy-policy.

By registering an account and using onexch 99's services, you consent to the collection and processing of your personal information as described in the Privacy Policy. Key data practices include:

• We collect registration data (name, date of birth, email, mobile number) for account management and identity verification purposes.
• We collect transaction data to process PKR deposits and withdrawals and to comply with applicable financial regulations.
• We collect device and session data (IP address, browser type, device identifiers) for security monitoring, fraud prevention, and platform improvement purposes.
• We do not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law.

To the maximum extent permitted by applicable law, onexch 99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to lost winnings resulting from a technical failure, interrupted gaming sessions, or unavailability of the platform due to maintenance.

onexch 99 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. While we make every effort to maintain platform availability and data integrity, we cannot guarantee 100% uptime.

In all cases where onexch 99 is found liable to a player, the maximum liability of onexch 99 shall not exceed the total amount deposited by the player in the 30-day period immediately preceding the event giving rise to the claim.

onexch 99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide reasonable notice to registered members via email or a prominent notification on the platform, no less than 7 days before the changes take effect, except where changes are required urgently for legal or regulatory compliance reasons.

Your continued use of the onexch 99 platform following the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree with the amended Terms, your only recourse is to close your account and withdraw any remaining PKR balance before the effective date.

These Terms shall be construed and interpreted in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these Terms or your use of the onexch 99 platform shall first be referred to onexch 99's customer support team at [email protected] for an attempt at informal resolution.

If a dispute cannot be resolved through informal channels within 30 days of the initial complaint, either party may escalate the matter through appropriate formal dispute resolution channels. onexch 99's decisions on gaming disputes are final where the outcome is determined by a certified RNG or a live game result that has been independently verified.

These Terms are written in and shall be interpreted in the English language. All formal communications between onexch 99 and members concerning disputes shall be conducted in English.

If you have any questions, concerns, or queries regarding these Terms and Conditions, or if you wish to raise a complaint, exercise a responsible gaming option, or request account closure, please contact the onexch 99 support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Language: English
• Response Time: We aim to respond to all queries within 2 hours. Responsible gaming and account security requests are treated as priority.

When contacting support regarding a dispute or account issue, please include your registered email address, a clear description of the issue, and any relevant dates or transaction references to help us resolve your query as efficiently as possible.